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Knowledgebase

The knowledgebase provides documentation written by our team. Please select a category or search for answers.

Backup/Restore

How to Download Backup of Home Directory, MySQL, or E-mail Only?

How to generate and download a full backup of your cPanel Account?

How to Restore cPanel Backup?

How to generate a cPanel backup and sent it to FTP Server?

cPanel - Control Panel

How to Reset my cPanel Account Password?

How to update your cPanel Contact Information or receive a notification on reaching the quota limit?

How to Change cPanel Style/Theme?

How to Change the Language of your cPanel?

How to upload files via the cPanel FileManager?

Databases

How to create a database in cPanel?

How to rename a database in cPanel?

How to delete a database in cPanel?

How to Create a Database Username in cPanel?

How to add a user to a database and add privileges?

DirectAdmin

Domain Management

How to login to DirectAdmin?

DNS - Nameservers

How to update DNS Nameservers at Name.com?

How to update DNS Nameservers at DynaDot?

How to update DNS Nameservers at NameCheap.com?

How to update the DNS nameservers at NetEarthOne or LogicBoxes-based registrars?

How to update DNS Nameservers at GoDaddy?

Domain Management

How to Park a Domain in cPanel?

How to Remove Parked Domain name in cPanel?

How to Create Addon Domains?

How to Remove an Add-on Domain?

How to Redirect an Add-on Domain?

Email

Mozilla Thunderbird

How to Create an Email Account in cPanel?

How to change the password of your email account?

How to Access your Email Account from cPanel Webmail?

How to forward an email to Gmail, Yahoo or other email service providers?

How to create an E-mail Autoresponder when you are unavailable or on vacation?

FTP

FileZilla Client

How to create an FTP Account in cPanel?

How to change the password of the FTP Account in cPanel?

How to change the FTP User Quota in cPanel?

How to Delete an FTP User account from cPanel?

Installing a Control Panel

How to install cPanel?

How to Install Plesk Onyx on Linux CentOS?

How to Install DirectAdmin on CentOS?

How to Install Webmin on CentOS 7 or CentOS 8?

How to Install SolusVM Master on CentOS 7 Linux?

Mail Filters & SPAM

How to enable boxtrapper in cPanel?

How to enable Apache SpamAssassin and SpamBox in cPanel?

How to Create Account Level/Global Email Filter in cPanel to Fight Spam?

How to Edit Account Level/Global Email Filter in cPanel?

How to Delete Account Level/Global Email Filter in cPanel?

Mobile

Others

How to create a user-friendly URL using .htaccess?

How to redirect a page to another page or website using .htaccess?

PHP error: Allowed memory size of x bytes exhausted

Security

How to protect a folder with username and password in cPanel?

How to blacklist an IP Address to deny it access to your website?

How to protect your website's images from an external website?

How to ban any IP Address via .htaccess?

How to disable directory browsing using .htaccess?

SiteWorx (Control Panel)

Domain Management

Softaculous

What is Softaculous?

How to Access Softaculous in cPanel?

SolusVM

SolusVM VPS Management

SSL

How to Generate a Certificate Signing Request - CSR in cPanel?

How to retrieve a CSR from cPanel?

How to Remove a CSR code from cPanel?

How to run AutoSSL on your Domains to install an SSL via cPanel?

How to Include or Exclude a Domain from AutoSSL in cPanel?

WHM

WHM (For Resellers)

How to Access Web Host Manager, or WHM?

Wordpress

How to access the WordPress admin account?

How to remove sample comments, posts on a new WordPress blog?

How to start writing your first blog post in WordPress?

How to remove your post in WordPress?

How to remove multiple posts with a single click in WordPress?

Billing

How do i use the credit in my account e-wallet to pay existing Invoice?

How do i pay an existing Invoice in my account?

Hosting service

How do is reset my cPanel password?

How to turn off magic quotes gpc for Joomla 3 or lateast version of Wordpress

How do I Upgrade my Hosting plan?

How to host additional domain in your existing Hosting account (Addon domain)

Why Is My Website Suspended

Domain Renewal

What is Redemption Period?

How to renew your domain

Domain Management

How do i change my domain Nameservers?

How do I Setup URL Redirection/Forwarding on my domain

How do i use your domain whois Privacy Protection?

How to Update my Whois Contact Information

How do I manage my domain DNS Records

Domain Registration

.CO.UK Domain Registration or Transfer

PROHIBITION ON .NG REGISTRATION OF GEOGRAPHICAL ("GEO NAMES") Registration

PROHIBITION ON REGISTRATION OF ABUSIVE Domain NAMES

Domain Transfer

How to transfer your domain to Registeram.com

SSL Certificates

How do i Configure my SSL Service after generating the CSR

How to reissue a RapidSSL Certificate

Autosave

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